Acknowledge Alarm Messages

Acknowledging an alarm lets other users know that you are taking ownership of the issue. Administrators acknowledge alarm messages to make it easier for O&M personnel to identify and respond to them promptly, ensuring no critical alarm information is missed.

1. In the navigation pane, choose O&M Management > Alarm Message.

2. In the Triggered Alarms list, select an alarm message and click Acknowledge.

   1. Acknowledged alarms will not be displayed in the triggered alarms tab but can be viewed in the all alarms tab.
   2. After acknowledging, if the alarm issue is not resolved promptly, the alarm system will continue to trigger and push messages according to the rules. To avoid repeated notifications, you can set a silence period as needed.